Dolomites
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FAQ
Frequently Asked Questions
Is the HERO DOLOMITES BIKE FESTIVAL programme confirmed?
How can I register for the HERO dolomites marathon?
How can I book my flight to Val Gardena?
How can I take my mountain bike by plane?
Are there any accommodation offers?
What are the temperatures in Val Gardena?
Where exactly is Selva Val Gardena?
Where can I pick up my race shirt number?
I would like technical information about the race route
Is it possible to rent a mountain bike on the spot?
Is it possible to have a rental bike for HERO Kids as well?
What other services are available in the area?
In case of mechanical problems with the bike, where can I find a service centre?
Will photos be taken, and where can I buy my photos?
Is it possible to take a guided tour of Val Gardena?
How do I pay for registration and other services?
Besides a passport, do I also need a visa? How do I apply for one?
Do I need an insurance?
Are there specific bans or limitations when it comes to the possession of food/beverages (sports energy drinks, etc.)?

Is the HERO DOLOMITES BIKE FESTIVAL programme confirmed?

Yes, and any changes will be communicated through the HERO Series website.
We ask you to constantly monitor it.

How can I register for the HERO dolomites marathon?

Register on the Datasport website.
You can find the form here.

How can I book my flight to Val Gardena?

We recommend you book directly with Emirates Airlines or Thai Airways.

How can I take my mountain bike by plane?

You can transport your mountain bike by plane as an extra-large baggage for a surcharge. The number of extra-large pieces of luggage is limited, so the rule is "the sooner you book, the better the chance you have".

Are there any accommodation offers?

Yes, of course. There are two possibilities: the first is 4 nights from 18 to 22 June, the second is 6 nights from 16 to 22 June 2020. In the BOOK section of the website, you will find the booking form and credit card payment.

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What are the temperatures in Val Gardena?

Temperatures in June range between 10° and 25°C, the climate is cooler at an altitude above 2,000 metres.

Where exactly is Selva Val Gardena?

The HERO DOLOMITES MTB MARATHON is located in Selva Val Gardena, right below the Sella Massif. It is surrounded by the Dolomites, a UNESCO World Heritage Site.

Where can I pick up my race shirt number?

You can pick up your welcome pack and race shirt number at Stadio Pranives, in Selva di Val Gardena (Str. Nives 17). Times to retrieve the pack are listed in the PROGRAMME.

I would like technical information about the race route

The 2020 edition will also feature two routes of 86 and 60 kilometres with, respectively, 4,500 and 3,200 metres of elevation gain, stretching across the magnificence of the Dolomites, a UNESCO World Heritage. The starting point for both routes is Selva Val Gardena.

Is it possible to rent a mountain bike on the spot?

The DOLOMITI ADVENTURE shop in Selva Val Gardena also rents out its bikes: there are approximately xxx mountain bikes availabile. It is also an official Specialized retailer and support centre. To verify the bikes’ availability and type, click here.

Is it possible to have a rental bike for HERO Kids as well?

Rent a bike from the DOLOMITI ADVENTURE shop in Selva Val Gardena. Click here.

What other services are available in the area?

Book guided mountain bike excursions by contacting Selva Active.
Bycicle and mountain bike repairs at the Dolomiti Adventures shop

In case of mechanical problems with the bike, where can I find a service centre?

Our on-site service will guide you and assist you in finding a solution to your problem.

Will photos be taken, and where can I buy my photos?

Yes, we have arranged for photos to be taken. You can buy your race photos from the service provider.

Is it possible to take a guided tour of Val Gardena?

No guided tour of Val Gardena has been planned.

How do I pay for registration and other services?

- Online registration for the race on Datasport by credit card or bank transfer.

Besides a passport, do I also need a visa? How do I apply for one?

All you need for Italy is a valid passport.

Do I need an insurance?

You can take out a travel insurance policy in case of cancellation when registering.

Are there specific bans or limitations when it comes to the possession of food/beverages (sports energy drinks, etc.)?

There are no specific limitations.